Shipping
Sugar Hit Dubai Shipping Policy
At Sugar hit Dubai, we are dedicated to providing a seamless and memorable shopping experience. From our warehouse in Dubai, United Arab Emirates, we ship our products across the United Arab Emirates and to select international destinations. Here’s everything you need to know about our shipping process.
Domestic Shipping (United Arab Emirates)
Shipping Options and Costs
| Shipping Option | Cost | Delivery Time | Details |
|---|---|---|---|
| Free Standard Shipping | Free | 2-5 business days | Cost-effective delivery for all domestic orders. |
| Expedited Shipping | $15-$20 (based on weight) | 1-2 business days | Faster delivery for those who can’t wait to indulge in our chocolates. |
| Next-Day Shipping | $25-$35 (based on weight) | Next business day | Urgent delivery for those needing their treats as soon as possible. |
Processing Time
Orders are processed within 1-2 business days. Once your order ships, you will receive a confirmation email with tracking details to follow your package.
Order Cut-Off Time: All orders placed before 2:00pm will be processed and shipped the next business day.
International Shipping
Shipping Options and Costs
| Shipping Option | Cost | Delivery Time | Details |
|---|---|---|---|
| International Standard Shipping | $30 flat rate | 5-15 business days | Efficient delivery to all eligible international locations. |
Processing Time
International orders are processed within 1-3 business days. Tracking details will be provided upon shipment.
Tracking Your Order
Once your order is shipped, you’ll receive an email with tracking information. Use this to monitor your package via the carrier’s tracking service.
Additional Information
- Delayed Shipments: If your order is delayed beyond the estimated time, please contact us for assistance.
- Lost or Damaged Packages: In the rare case of loss or damage during transit, we’ll work closely with the carrier to resolve the issue promptly.